Every customer conversation, in one place.

Slang is a customer communication platform. Live chat on your website, customer context, team workflows and analytics, running as one system.

slang.app
Command Center847 live visitors

Open conversations

142+12%

First response

1m 48s-22%

CSAT score

4.8+3%

Resolution rate

94.2%+1.8%

What Slang is

One system for customer communication.

A business connects Slang to its website. Conversations, customers, teams and performance all live in the same workspace.

  • Live conversations

    Website chat, email, WhatsApp and API messages arrive in one shared inbox.

  • Customer context

    Plan, company, history and satisfaction sit next to every conversation.

  • Team workflows

    Assignment, roles, priority and SLA keep work moving across the team.

Conversations

A message arrives. An agent answers.

The customer writes from your website. The conversation lands in the Slang inbox with its source, status and history already attached.

slang.app/inbox
SCSarah ChenVIPLinear · Pro Plan
SCHi, I'm having trouble with the chat widget on mobile Safari.
JDThanks for the report, can you confirm which iOS version?
SCIt's iOS 18.1, started after your v3.2 update.
Reply to Sarah…

Customer context

Know who you are talking to.

Every conversation is connected to a customer record: company, plan and satisfaction. Nothing has to be asked twice.

slang.app/customers
Customers2,847 total
CustomerPlanCSAT
  • SCSarah ChenEnterprise4.8
  • MJMarcus JohnsonEnterprise4.6
  • EREmily RodriguezPro4.9
  • AKAlex KimPro4.5

Teams

Support that works as one team.

Roles, availability and active conversations are visible to everyone, so work goes to the right person, not just the nearest one.

slang.app/team
Team8 members

8

Members

4

Online now

1m 52s

Avg response

4.7

Team CSAT

  • JDJohn DoeAdmin6 active
  • ALAmy LiuAgent4 active
  • CRCarlos RuizAgent8 active
  • DKDana KimAgentOffline

Installed everywhere

One snippet, every property.

Add Slang to any site with a single script tag. Every property you connect shows its status and conversation volume at a glance.

slang.app/websites
Websites3 connected
  • app.nortia.io1,204 conversationsActive
  • docs.slang.io388 conversationsActive
  • staging.kite.finance12 conversationsInactive

Make it yours

Brand the widget, not just the inbox.

Accent color, position and welcome message are yours to set, with a live preview so changes are never a guess.

slang.app/widget
Widget settingsLive preview

Accent color

Slang supportOnline · replies in seconds
Hi there, how can we help?

Built for trust

Full visibility into access.

Active sessions, scoped API keys and an audit trail keep every login and change accounted for.

slang.app/security
Security3 sessions
  • MacBook Pro (Safari 17)This deviceBerlin, DE · Now
  • iPhone 15 (Slang iOS)Berlin, DE · 3h agoRevoke
  • Windows 11 (Chrome 126)Lagos, NG · 2d agoRevoke

Get connected

Follow along and reach out.

Slang is being built in the open. Join the channel, follow the org, or say hello directly.